TERMS AND CONDITIONS

Welcome to our website.

If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern theLeafy Life Urban Greening Solutions LLP’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

1. Your Account

The term ‘Leafy Life Urban Greening Solutions LLP’ or ‘us’ or ‘we’ refers to the owner of the website whose registered office is at 002, Block 11, Lustre, Suncity Apartments, Iblur junction, Sarjapur Outer Ring road, Bangalore - 560102. The term ‘you’ refers to the user or viewer of our website.

By purchasing goods from Leafy Life Urban Greening Solutions LLP you enter a legally binding agreement with us on the following terms. You should read and understand these terms because they affect your rights and liabilities. These terms describe the basis for purchase by you and sale by us of the products described on this web site.

In these terms the following words have the following meanings:

Contract the contract for the sale and purchase of the Goods;

Delivery Area only with in India where the Indian Post services are available.

Goods the range of plants, pots and garden products (including any installment of the goods or any parts for them) which are available for purchase from our web site in accordance with the terms;

the Web Site our presence on the world wide web, currently accessible via the address www.leafylife.in

the Seller, we Leafy Life Urban Greening Solutions LLP, Our Company identification number is AAG-8718 and our registered office is at 002, Block 11, Lustre, Suncity Apartments, Iblur junction, Sarjapur Outer Ring road, Bangalore - 560102.

Basis of the sale

An agreement for us to sell you Goods is made on these terms when we accept an order made by you via our Web Site. The description of the Goods, the price (The product price includes, GST, insurance and delivery costs) are set out in the order page. We will confirm acceptance of your order on-screen.

We aim to give you a clear idea of the nature of the plants we sell. However, you appreciate that there are inevitably slight variations in size, shape and colour between different specimens. Illustrations, descriptions other information as to particular plants are approximate and for guidance only. We may in our sole discretion from time to time vary the nature of the Goods from that advertised without notice to you, so long as these variations are not material alterations.

Details of the order

The quantity, quality and description of the Goods will be those set out in your order (if accepted by us).

Orders are accepted at our sole discretion but are normally accepted if the Goods are available, the order reflects current pricing, you are based in the Delivery Area and your payment method is authorised for the transaction.

The Goods which can be ordered via our Web Site are only available for delivery to you if you are based in our Delivery Area.

Price of the Goods

If the price of the Goods increases between the date we accept your order and the delivery date, we will let you know and ask you to reconfirm by e-mail that the new price is acceptable. If it is not acceptable then you will of course have the option of cancelling the order.

Our charges for shipping, packaging and insurance are included in the total price of the product.

Payment terms

We will charge your credit card account for payment upon receipt of order unless delivery cannot be fulfilled within 30 days. Items with a lead time greater than 30 days will be charged up to 7 days prior to dispatch. We accept no liability if a delivery is delayed because you did not give us the right payment details.

If it is not possible to obtain full payment for the Goods from your account on delivery of the Goods to you, we can cancel the Contract or suspend any further deliveries to you. This does not affect any other rights we may have.

We will take all reasonable care to keep all information connected with your order secure but we cannot be held liable for any loss that you may suffer if a third party obtains unauthorised access to any data, including credit and account details you provide when accessing or ordering from this Web Site, unless this is solely due to our negligence.

If using your partnership card to purchase through Waitrose Garden you’ll only earn 1 point per £2 spent as it is an affiliated website. From November 2014 you can now earn 1 point with every £1 spent, aligned with other Partnership websites.

John Lewis, Waitrose, Crocus gift vouchers or gift cards cannot be accepted as a method of payment.

Warranties

We aim to provide high quality plants and products to our customers. Where the Goods are hardy plants, we warrant that they are covered by a 28 days guarantee. If the plant should die of natural causes up to 28 days after they have been delivered, we will replace it free of charge (although we will have to charge for delivery). We further undertake that they will be in good condition at the time of delivery and will be of the type ordered, or if that type is not available we will let you know by e mail and, if possible, suggest a suitable alternative which is available. If you do not want the alternative suggested, you will be entitled to order another plant or cancel your order, as you wish.

The availability, price and colour of plants we sell to you may vary according to seasonal and market availability. We will endeavour to confirm these details when we confirm your order for the plants or prior to delivery. If there have been any material variations, you will have the option of cancelling your order.

Matters out of our control

We will not be liable to you or in breach of the Contract for delay or failure to perform due to a cause beyond our reasonable control.

Copyright

All of the written, photographic, design and audio content of the Web Site together with the selection and arrangement of it and all software compilations are our copyrighted property or that of the people who have granted to us the right to use it and is protected as such. All rights reserved.

None of this material may be used without our written permission. You may download or print a single copy for your own non-commercial off-line viewing.

All names, logos, slogans, or other phrases may be a trademark of ours or another person or corporation. Any unauthorised use of a trade mark is unlawful.

Privacy

Please read our customer privacy policy, which explains how we will not pass on your details to any third party.

Changes

We reserve the right to make changes to this Web Site and these terms at any time.

Complaints

If you wish to complain about any aspect of our service, please e-mail us at customerservice@leafylife.in

General

Emails to you will be to the address you specify to us. It is important that you give us an accurate and valid email address and contact telephone number and tell us of any changes to them.

If either we or you fail to enforce a right under these terms, that failure will not stop us or you from enforcing the other rights, or the same type of right on a later occasion.

The headings in these terms are for convenience only and will not affect their interpretation.